Call Center
LEVERAGE PHONE ORDERS
Easy Setup
Seamless connection between call center agents and your business.
Manage Calls
Never let an important phone call go unanswered or unattended.
Happy Customers
Let callers know that you value their time with a live operator.
SMART ROUTING
Fast and Accurate
Callers will be routed to the most appropriate agent instantly.
Customized Routing
Build a custom call sequence, route to specific departments.
Automated Settings
Adjustable call settings to fit your specific business needs.
ANALYTICS & REPORTS
Keep Track
Quick answer and transfer with fast access to call logs, reports and data.
Reporting Tool
Designed to keep critical information available and clearly displayed.
Analyze Patterns
Keep track of calling patterns and never report another missed call.
Set up a Call Center that integrates directly with your POS system.
Add a Call Center with agents who can place orders directly into your point-of-sale system. Seamless integration of a professional call center for your business.
Leverage High Volume Calls, Centralize, and Scale your Restaurant
Rilla Call Center is a cloud-based call center integration built right into the Rilla POS platform. With full customer history, automatic ticket creation, and call recording, agents can focus on conversations instead of workflow.
Eliminate Every Missed Call
With qualified and informed agents standing by ready to assist.
Stay Ahead of the Evening Rush
Always have support on the phones, even during rush hours.
Intelligent Routing, Send Orders Straight to the Nearest Kitchen
Setting up a call center integration with Rilla POS has never been easier. And when customers get help over the phone, agents can resolve their problems faster and deliver personalized support.
Full Integration with Loyalty Programs
Completely compatible with loyalty reward programs.
Smart Routing for Optimal Efficiency
Callers are routed to the closest possible location.
Start the Conversation and Always Keep in Touch
A call center integration is a powerful way to solve a problem—even in the age of email and social media. When customers call, they expect a knowledgeable person to answer them.
High Volume Capacity
High volume call capacity with instant and accurate routing.
Always Great Service
Reliable service that prevents loss of sales and builds trust.
Leverage High Volume Calls, Centralize, and Scale your Restaurant
Rilla Call Center is a cloud-based call center integration built right into the Rilla POS platform. With full customer history, automatic ticket creation, and call recording, agents can focus on conversations instead of workflow.
Eliminate Every Missed Call
With qualified and informed agents standing by ready to assist.
Stay Ahead of the Evening Rush
Always have support on the phones, even during rush hours.
Intelligent Routing, Send Orders Straight to the Nearest Kitchen
Setting up a call center integration with Rilla POS has never been easier. And when customers get help over the phone, agents can resolve their problems faster and deliver personalized support.
Full Integration with Loyalty Programs
Completely compatible with loyalty reward programs.
Smart Routing for Optimal Efficiency
Callers are routed to the closest possible location.
Start the Conversation and Always Keep in Touch
A call center integration is a powerful way to solve a problem—even in the age of email and social media. When customers call, they expect a knowledgeable person to answer them.
High Volume Capacity
High volume call capacity with instant and accurate routing.
Always Great Service
Reliable service that prevents loss of sales and builds trust.
Why Moxy Online Ordering?
With integrations for online ordering, loyalty programs, table-side ordering, and more, choosing the world’s greatest POS is an easy decision.
- Cloud-based and updated monthly with powerful new tools and integrations.
- Access it from anywhere, on any device, anytime, in any language and currency.
- EMV-ready and PCI compliant payment processing for a complete solution.
